Privacy Policy
Privacy Policy and What We Collect
Identity Information
We collect your full name, phone number and email address to personalise our communication and ensure we are addressing the correct contact for service requests.
Contact Details
Email addresses, phone numbers, and physical property addresses are collected to provide quotes, schedule cleaning services, and send service updates.
Technical Data & Cookies
We use essential cookies to maintain website security and performance. For data submitted via forms, we also capture IP addresses for spam prevention and fraud detection.
Service Provision
We process your personal data primarily to fulfill service requests, including scheduling professional cleaning and managing on-site preservation solutions. This ensures accurate billing and high-quality service delivery tailored to your property.
Communication
Data submitted via our website forms is used to correspond with you regarding inquiries, quotes, and project updates. We use your contact information to provide professional consultations and ensure seamless coordination throughout our engagement.
Compliance
Savoie Preservation Solutions processes and retains data to meet legal, accounting, and regulatory obligations. We maintain records as required by French law to protect the interests of both our clients and our establishment.
Security Protocols
At Savoie Preservation Solutions, we implement rigorous SSL encryption protocols to ensure that all data submitted through our website forms remains private and secure. Your information is protected against unauthorised access, alteration, or disclosure from the moment it is transmitted to our servers.
All personal data is stored in localised, secure environments within the European Economic Area. Access is strictly limited to authorised personnel who require the data to provide our cleaning services. We retain your information only for as long as necessary to fulfill the purposes outlined in our policy or as required by French legal and tax regulations.
Your Data Rights
You have the right to access the personal information we hold about you, to request that any inaccuracies be corrected, and to request the deletion of your data from our systems. At Savoie Preservation Solutions, we are committed to complete transparency and will process your requests within legal timeframes. If you wish to exercise any of these rights, please use the button below to submit a formal request.